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@ -1,7 +1,7 @@
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---
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---
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name: Bug report
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name: 🐞 Bug Report
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about: Report a bug for this project. NOT to be used for support questions.
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about: Report a reproducible bug for mailcow. (NOT to be used for support questions.)
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labels: bug, Needs triage
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---
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---
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<!--
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<!--
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@ -11,23 +11,27 @@ about: Report a bug for this project. NOT to be used for support questions.
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-->
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-->
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**Prior to placing the issue, please check following:** *(fill out each checkbox with an `X` once done)*
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**Prior to placing the issue, please check following:** *(fill out each checkbox with an `X` once done)*
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- [ ] I understand, that not following or deleting the below instructions, will result in immediate closing and deletion of my issue.
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- [ ] I understand that not following or deleting the below instructions will result in immediate closure and/or deletion of my issue.
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- [ ] I have understood that this bug report is dedicated for bugs, and not for support-related inquiries.
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- [ ] I have understood that answers are voluntary and community-driven, and not commercial support.
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- [ ] I have understood that answers are voluntary and community-driven, and not commercial support.
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- [ ] I have verified that my issue has not been already answered in the past. I also checked previous [issues](https://github.com/mailcow/mailcow-dockerized/issues).
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- [ ] I have verified that my issue has not been already answered in the past. I also checked previous [issues](https://github.com/mailcow/mailcow-dockerized/issues).
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**Description of the bug**:
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## Summary
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<!--
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<!--
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This should be a clear and concise description of what the bug is. What EXACTLY does happen?
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This should be a clear and concise description of what the bug is. What EXACTLY does happen?
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If applicable, add screenshots to help explain your problem. Very useful for bugs in mailcow UI.
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If applicable, add screenshots to help explain your problem. Very useful for bugs in mailcow UI.
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Write your detailed description below.
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Write your detailed description below.
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Also mention on which commit/date your mailcow instance was last updated.
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-->
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-->
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**Docker container logs of affected containers**:
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## Logs
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<!--
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<!--
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Please take a look at the [official documentation](https://mailcow.github.io/mailcow-dockerized-docs/debug-logs/) and post the last few lines of logs, when the error occurs.
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Please take a look at the [official documentation](https://mailcow.github.io/mailcow-dockerized-docs/debug-logs/) and post the last
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few lines of logs, when the error occurs. For example, docker container logs of affected containers.
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-->
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-->
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**Reproduction of said bug**:
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## Reproduction
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<!--
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<!--
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It is really helpful to know how exactly you are able to reproduce the reported issue.
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It is really helpful to know how exactly you are able to reproduce the reported issue.
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Have you tried to fix the issue? What did you try?
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Have you tried to fix the issue? What did you try?
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@ -35,7 +39,7 @@ about: Report a bug for this project. NOT to be used for support questions.
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Screenshots can be added, if helpful. Add the text below.
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Screenshots can be added, if helpful. Add the text below.
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-->
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-->
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**System information**:
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## System information
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<!--
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<!--
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In this stage we would kindly ask you to attach general system information about your setup.
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In this stage we would kindly ask you to attach general system information about your setup.
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Please carefully read the questions and instructions below.
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Please carefully read the questions and instructions below.
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@ -54,4 +58,3 @@ about: Report a bug for this project. NOT to be used for support questions.
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- Output of `git diff origin/master`, any other changes to the code? If so, **please post them**.
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- Output of `git diff origin/master`, any other changes to the code? If so, **please post them**.
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- All third-party firewalls and custom iptables rules are unsupported. *Please check the Docker docs about how to use Docker with your own ruleset*. Nevertheless, iptabels output can help us to help you: `iptables -L -vn`, `ip6tables -L -vn`, `iptables -L -vn -t nat` and `ip6tables -L -vn -t nat`.
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- All third-party firewalls and custom iptables rules are unsupported. *Please check the Docker docs about how to use Docker with your own ruleset*. Nevertheless, iptabels output can help us to help you: `iptables -L -vn`, `ip6tables -L -vn`, `iptables -L -vn -t nat` and `ip6tables -L -vn -t nat`.
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- DNS problems? Please run `docker exec -it $(docker ps -qf name=acme-mailcow) dig +short stackoverflow.com @172.22.1.254` (set the IP accordingly, if you changed the internal mailcow network) and post the output.
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- DNS problems? Please run `docker exec -it $(docker ps -qf name=acme-mailcow) dig +short stackoverflow.com @172.22.1.254` (set the IP accordingly, if you changed the internal mailcow network) and post the output.
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